Refund policy
## Damaged in transit
If your order arrives damaged, email austin@tastedoniti.com within 7 days of delivery with a photo. We will replace the damaged bottle at no cost to you. No need to return the broken product.
## Quality issues
If you receive a product with a quality issue — off odor, off appearance, broken seal — contact us within 14 days. We will issue a full refund or send a replacement, your choice.
## Change of mind
Sealed, unopened bottles can be returned within 14 days of delivery for a refund of the product price. Return shipping is the customer's responsibility. Email austin@tastedoniti.com to initiate.
## Opened products
For food safety reasons, we cannot accept returns of opened bottles. If a quality issue exists, see Quality Issues above.
## Refund processing
Approved refunds are issued to the original payment method within 5–10 business days of receipt of returned product or approval of a damage claim.
## Contact
Donum Itineris LLC, Levittown, NY 11756. austin@tastedoniti.com